Fire and Life Safety for Care Homes and Healthcare

BAFE Certified Fire, Nurse Call and Security Systems, Installed Without Losing Cover

Care homes, clinics and healthcare estates cannot simply evacuate, and that single fact should shape how the fire system is designed. We design, install and maintain fire detection, nurse call, care call, refuge alarms, emergency lighting and security for healthcare settings across Nottingham and the East Midlands, phased so cover is never lost and worked around residents rather than through them. Call 0115 938 4782.

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Whatever Stage You Are At

The alarm keeps sounding when it should not. False alarms that distress residents, disturb nights and quietly train staff to stop reacting.

An inspection or the fire service has raised something. You need the work done and the records to evidence it, without a long wait.

You are planning work. A refurbishment, a new wing, or a home you have just taken on and need surveyed properly before you inherit its problems.

You are not happy with your current provider. Engineers who arrive unannounced, service reports that say almost nothing, and charges you did not expect.

All four are good reasons to call, and most of our healthcare work starts with one of them.

Designed for Buildings That Cannot Be Evacuated

In most buildings the fire plan is to get everyone out. Here it is not. People are moved horizontally, through fire compartments, into a safe part of the same building, and some cannot be moved at all without help. That changes the specification. Detection has to give earlier warning, zones have to tell staff exactly where the problem is, and the alarm often needs to call staff before it alerts everybody.

It matters most at night. The scenario a fire risk assessment really worries about is three in the morning, two staff on duty, and residents who cannot get themselves out. A system designed for that is a different system from one designed to empty an office.

Fire Systems | Fire Detection

Installed Around Residents, Not Through Them

A care home never closes, so there is no holiday to work in. Everything is phased instead. Work is sectioned zone by zone so detection cover is maintained throughout, noisy work is scheduled around mealtimes, medication rounds and sleep, and staff are told what is happening each day rather than finding engineers in a corridor unannounced.

We do this at scale. At MK Dons Stadium we replaced an end of life fire alarm, over 2,000 devices across 12 live phases in 10 months, without disrupting a single event day. At Exchange Arcade in Nottingham we rewired detection around retail units that stayed open throughout. A hospital wing or an occupied care home is the same discipline applied where it matters more.

Already Have a Provider?

Most of the homes and clinics we take on were already under contract with somebody. The reasons for moving are consistent. A different engineer each visit who does not know the building or the residents. Service reports that do not tell you what was actually found. Charges for things you assumed were covered. Visits that turn up without warning, in a setting where that is not acceptable.

Changing supplier is more straightforward than people expect. We survey first and tell you plainly what condition the systems are in, so nothing lands on you later as a surprise. We work to your existing contract end date so there is no gap in cover. Visits are booked in advance, and engineers sign in, carry identification and work to your site rules. If your panel is a closed protocol type that only certain companies are able to service, we tell you that at the survey rather than after you have signed.

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Nurse Call, Care Call and Refuge Alarms

Fire is not the only system that has to work. We install and maintain nurse call and care call systems, the everyday line between a resident and the person who can help them, and refuge alarms at assisted evacuation points so someone waiting for help can be heard and answered.

Most homes end up with three suppliers, one for fire, one for call systems and one for doors and cameras, and three sets of paperwork that never quite line up. Putting them with one contractor means fewer visits, one service record, one number when something fails, and no gaps between systems that were fitted years apart by companies that never spoke to each other.

Evidence for CQC and Your Fire Risk Assessment

Inspectors do not want assurances, they want records. Service dates, test results, faults found, remedial work completed. Every maintenance contract we hold produces dated records for each system, so the evidence exists before anybody asks for it.

Detection is designed to BS 5839 Pt1, with the category of coverage set by your fire risk assessment, and we document that category so it can be shown to an inspector, an insurer, or a manager who has just inherited the building. Where HTM 05-03 applies we design with it in mind. We are BAFE registered for fire detection and alarms, SSAIB certificated for security and ISO 9001 certified, which answers the due diligence questions procurement asks before a contract is signed.

Commissioning Process | Man holding a clipboard

Book a Free Site Survey, or Just Start the Conversation

If something needs putting right now, book a free site survey. An engineer visits at a time that suits the setting, assesses what you have, and gives you a clear written picture of condition, compliance, cost and how the work would be phased.

If you are planning rather than reacting, or you have just taken a home on and want to know what you have inherited, you do not need a survey yet. Call and tell us what you are dealing with and we will tell you what is realistic. No obligation either way and no hard sell.

Call 0115 938 4782 or use the form at the top of this page. Maintenance contracts include 24 hour callout, which matters most in a building that is occupied around the clock.

Services we provide

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Planning & Design

Risk assessments and fire alarm design for optimal fire safety.

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Installation & Commissioning

Professional installation and thorough testing for system functionality.

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Maintenance & Testing

Scheduled servicing and regular testing to ensure system reliability.

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Training & Support

Staff training and ongoing support for system operation.

Fire Alarm and Fire Suppresion Hardware

Visit our online shop to browse our products and get the right fire safety solutions for your needs. We offer a diverse range of certified fire detection, alarm, and suppression systems for both individual customers and contractors.

Frequently Asked Questions

Can you replace a fire alarm in an occupied care home?

Yes. The work is phased zone by zone so detection cover is maintained throughout, and scheduled around residents’ routines. Nobody moves out and the building is never left without protection.

What is HTM 05-03 and does it apply to us?

HTM 05-03 is Department of Health fire safety guidance for healthcare premises. It applies directly to NHS estates and is widely treated as good practice elsewhere. Where it applies, detection is designed with it in mind alongside BS 5839 Pt1. If you are not sure whether it applies to your setting, ask us at the survey.

Can you take over servicing from our current provider?

Yes. We survey first and report on condition, then bring the systems under one maintenance contract with consistent records. We work to your existing contract end date so there is no gap in cover, and visits are booked in advance rather than turning up unannounced.

Do you cover nurse call as well as fire?

Yes. Fire detection, nurse call, care call, refuge alarms, emergency lighting, CCTV and access control can all sit under one contract, which means one service record and one number to call rather than three suppliers who each blame the others.

We are not ready to buy yet. Is it worth talking?

Yes. A lot of our healthcare work starts a year or more ahead. Tell us what you are considering and roughly when, and we can give you a view on condition, an indication of cost and a realistic window for doing the work. There is no obligation and no cost.