Care Call Systems
Professional Care Call Systems Installation & Maintenance
At Neuro Systems, we specialise in the installation of reliable and user-friendly care call systems that ensure the safety and well-being of vulnerable individuals. Our solutions, including nurse call systems, WC alarms, and refuge systems, offer peace of mind and rapid assistance when it’s needed most.
Our Call System Services
Professional Installation Services
Our professional team ensures every component is fitted, tested, and seamlessly integrated into your property. You can trust our accredited engineers to deliver a reliable and compliant safety solution.
Comprehensive Maintenance
We provide a full range of servicing and maintenance packages. Regular inspections are vital for long-term safety, and our proactive approach ensures your system remains fully operational.
Committed to Accreditation
Our commitment to quality is backed by industry standards. We hold a number of key accreditations, including with the SSAIB, which certifies our competence and ability to deliver the highest level of service.
Nurse Call Systems

Current UK legislation mandates that all nursing homes and care facilities have a reliable alarm system on-site. We specialise in the professional installation and servicing of both radio and traditional wired nurse call systems, ensuring reliable communication and rapid assistance for patients and staff in a variety of healthcare environments.
Hospitals & Surgeries
Public access clinical centres and care facilities
Child Care Centres
Nurseries, creches, play centres and assisted schools
Assisted Residences
Retirement homes, community centres
Therapy Centres
Spa and wellbeing businesses, health and leisure
Therapy Centres
Spa and wellbeing businesses, health and leisure
Private Residences
Panic button, voice activated alarm, remote alerts
WC Alarm Systems

We provide and professionally install compliant single-zone emergency assistance systems for accessible toilets. Our tailored kits include call controllers, ceiling pull units, reset panels, and over-door lights, ensuring individuals in distress can easily summon help. These systems are a vital component of a comprehensive safety plan, giving peace of mind to both building owners and users.
Shopping Malls
Railway Stations
Hospitals
Sport & Leisure Centres
Airport Restrooms
Hotels and Guest Houses
Government Buildings
Places of Worship
Refuge Call Systems
(Emergency Voice Communication)
Fire refuge systems, also known as Emergency Voice Communication (EVC) systems, provide a vital communication link for individuals awaiting assistance in designated fire refuge areas. Our disabled refuge units enable direct two-way communication with building evacuation control, allowing staff to provide updates and reassurance during a fire situation. The EVC array includes battery backup for use during power outages. Different outstation types (hands-free or handheld) can be fitted to suit various needs.
Key Components of Refuge Call Systems
Refuge Area
A designated safe waiting area, compliant with British Standard BS5839-9 regarding location, size, and communication panel types.
Disabled Refuge Unit
Designed for hands-free two-way communication between the refuge area and the control panel.
EVC Control Panel
Features a telephone-style handset and controls for building managers and fire officers to communicate with users on the system (fire telephones, refuge units, toilet alarms).
Legislation
Disabled refuge systems must be functional at all times, not just during a fire, to assist individuals with mobility impairments, arthritic problems, leg and back injuries, and pregnant women (beyond 6 months).
Ensure Your Safety with Expert Installation
Ready to ensure the well-being of your people with a professionally installed system? As specialists in Safety Systems, we can deliver a complete solution for your premises. From Emergency Lighting to a bespoke call care setup, we guarantee that every system is installed to the highest standards, ensuring optimal performance and full compliance.
Contact us today to arrange a consultation and protect your property with a reliable safety system.
Services we provide
Thorough site surveys and consultation to determine the best system placement and configuration.
Professional and efficient installation of all system components, including call points and control panels.
Comprehensive testing and commissioning to ensure the system functions correctly and integrates seamlessly.
Full user training and ongoing support to ensure staff are confident in using the system.